Incidents reported on status page for Syngency https://status.syngency.com/ https://d1lppblt9t2x15.cloudfront.net/logos/a206c064e5882db91a37c7794e8f5655.png https://status.syngency.com/ en https://status.syngency.com/ Thu, 18 Jun 2026 17:54:45 +0000 https://status.syngency.com/#6263382b9cfdb91a68efe0da7d46b5c7f52a3df1d54f00544001f642c5f2d4b8 Source & Cast Talent API recovered https://status.syngency.com/ Thu, 18 Jun 2026 17:54:04 +0000 https://status.syngency.com/#2c531bcc81e538518929097ff7062ade06c76c4c662f55ba7d3fa20b78e3efdc Source & Cast Talent (Web) recovered https://status.syngency.com/ Thu, 18 Jun 2026 17:51:51 +0000 https://status.syngency.com/#6263382b9cfdb91a68efe0da7d46b5c7f52a3df1d54f00544001f642c5f2d4b8 Source & Cast Talent API went down https://status.syngency.com/ Thu, 18 Jun 2026 17:51:26 +0000 https://status.syngency.com/#2c531bcc81e538518929097ff7062ade06c76c4c662f55ba7d3fa20b78e3efdc Source & Cast Talent (Web) went down https://status.syngency.com/ Mon, 08 Jun 2026 10:00:04 +0000 https://status.syngency.com/#4eac6eaa91d623bcd9f8a21b92ddde74c8cd5534db5852b02d1985bf989726c3 Source & Cast Talent (Web) recovered https://status.syngency.com/ Mon, 08 Jun 2026 09:48:00 +0000 https://status.syngency.com/#4eac6eaa91d623bcd9f8a21b92ddde74c8cd5534db5852b02d1985bf989726c3 Source & Cast Talent (Web) went down https://status.syngency.com/ Wed, 13 May 2026 02:25:13 +0000 https://status.syngency.com/#7c4763942932756ce77c117bad152fc91955dfb0c4eacd147913d0282245336f Source & Cast Platform (CD, BCD, Producers) recovered https://status.syngency.com/ Wed, 13 May 2026 02:22:28 +0000 https://status.syngency.com/#7c4763942932756ce77c117bad152fc91955dfb0c4eacd147913d0282245336f Source & Cast Platform (CD, BCD, Producers) went down https://status.syngency.com/ Sun, 10 May 2026 14:27:43 +0000 https://status.syngency.com/#b1b4e3aaf93bede1594e54904dffd8f770c2ef5ad4c981724ab2fe9656e1b278 Agency Platform recovered https://status.syngency.com/ Sun, 10 May 2026 14:27:10 +0000 https://status.syngency.com/#3cc190ef3156bd419b35d57c02dae9aeaa9a7b1652050eb08451956e0c715fdc Agency Websites recovered https://status.syngency.com/ Sun, 10 May 2026 14:02:09 +0000 https://status.syngency.com/#7af1a8cd1f73c204ac04e2704c1a43940a7a679901e5e042286bf4fa00dc2487 Sign Form recovered https://status.syngency.com/ Sun, 10 May 2026 14:01:29 +0000 https://status.syngency.com/#9a5903d1a235ab912568120b27436fbd74b808e06444b32c40c619fe4311f3bc Sign View recovered https://status.syngency.com/ Sun, 10 May 2026 13:58:49 +0000 https://status.syngency.com/#7af1a8cd1f73c204ac04e2704c1a43940a7a679901e5e042286bf4fa00dc2487 Sign Form went down https://status.syngency.com/ Sun, 10 May 2026 13:58:15 +0000 https://status.syngency.com/#9a5903d1a235ab912568120b27436fbd74b808e06444b32c40c619fe4311f3bc Sign View went down https://status.syngency.com/ Sun, 10 May 2026 13:54:27 +0000 https://status.syngency.com/#3cc190ef3156bd419b35d57c02dae9aeaa9a7b1652050eb08451956e0c715fdc Agency Websites went down https://status.syngency.com/ Sun, 10 May 2026 13:49:37 +0000 https://status.syngency.com/#b1b4e3aaf93bede1594e54904dffd8f770c2ef5ad4c981724ab2fe9656e1b278 Agency Platform went down https://status.syngency.com/ Sun, 10 May 2026 13:45:46 +0000 https://status.syngency.com/#2f335abcc15b914bb913b00658371f2fe8f1e9a04a698dfd0c4025c32f7cab35 Agency Websites recovered https://status.syngency.com/ Sun, 10 May 2026 13:45:39 +0000 https://status.syngency.com/#4fb9dd4655bb5383310d32f455e03d9539bf419181af3dfb51d747e9986c6c95 Agency Platform recovered https://status.syngency.com/ Sun, 10 May 2026 13:43:33 +0000 https://status.syngency.com/#4fb9dd4655bb5383310d32f455e03d9539bf419181af3dfb51d747e9986c6c95 Agency Platform went down https://status.syngency.com/ Sun, 10 May 2026 13:42:56 +0000 https://status.syngency.com/#2f335abcc15b914bb913b00658371f2fe8f1e9a04a698dfd0c4025c32f7cab35 Agency Websites went down https://status.syngency.com/ Sun, 10 May 2026 13:18:46 +0000 https://status.syngency.com/#5169908799627b0d6b33c618e0b92e2808c07f267b1c779aa677b8ba4cc0eeab Agency Websites recovered https://status.syngency.com/ Sun, 10 May 2026 13:18:43 +0000 https://status.syngency.com/#47750947fa5fe63ec3411faba7501a1646d407ec795168ed0a7113025f874141 Agency Platform recovered https://status.syngency.com/ Sun, 10 May 2026 13:12:45 +0000 https://status.syngency.com/#714691822332d6f563b28c52fe12ba8885acf35396a56c97b49549340403bcc9 Sign Dashboard recovered https://status.syngency.com/ Sun, 10 May 2026 13:10:55 +0000 https://status.syngency.com/#b5925f43ffdd7013f058c6ee6afc423bfcec4bc390e58b09d66a02fab81c4933 Sign Form recovered https://status.syngency.com/ Sun, 10 May 2026 13:09:11 +0000 https://status.syngency.com/#714691822332d6f563b28c52fe12ba8885acf35396a56c97b49549340403bcc9 Sign Dashboard went down https://status.syngency.com/ Sun, 10 May 2026 13:07:57 +0000 https://status.syngency.com/#b5925f43ffdd7013f058c6ee6afc423bfcec4bc390e58b09d66a02fab81c4933 Sign Form went down https://status.syngency.com/ Sun, 10 May 2026 12:24:57 +0000 https://status.syngency.com/#47750947fa5fe63ec3411faba7501a1646d407ec795168ed0a7113025f874141 Agency Platform went down https://status.syngency.com/ Sun, 10 May 2026 12:22:00 +0000 https://status.syngency.com/#5169908799627b0d6b33c618e0b92e2808c07f267b1c779aa677b8ba4cc0eeab Agency Websites went down https://status.syngency.com/ Wed, 06 May 2026 03:21:47 +0000 https://status.syngency.com/#dea5172315707280b6a44a95a96ad8e79d21e794e3a2fca1736f8fda64b95739 Agency Platform recovered https://status.syngency.com/ Wed, 06 May 2026 03:15:46 +0000 https://status.syngency.com/#dea5172315707280b6a44a95a96ad8e79d21e794e3a2fca1736f8fda64b95739 Agency Platform went down https://status.syngency.com/ Thu, 23 Apr 2026 09:54:14 +0000 https://status.syngency.com/#96674b95ef6e904b52fc897f1aeace3752c8787c75f0797b72539f44cf55268a Sign Dashboard recovered https://status.syngency.com/ Thu, 23 Apr 2026 09:48:26 +0000 https://status.syngency.com/#96674b95ef6e904b52fc897f1aeace3752c8787c75f0797b72539f44cf55268a Sign Dashboard went down https://status.syngency.com/ Thu, 26 Mar 2026 13:10:32 +0000 https://status.syngency.com/#61f3640cb5faf52ae9b39412bbf8d4e6bd2b3a985a6b08d89f3bf694814d5de2 Sign Form recovered https://status.syngency.com/ Thu, 26 Mar 2026 13:10:16 +0000 https://status.syngency.com/#35e25dfe762cbbc2d6f4ff4ed46da79b88603e9a738fa01bd7b03071dec05cda Sign View recovered https://status.syngency.com/ Thu, 26 Mar 2026 13:08:30 +0000 https://status.syngency.com/#61f3640cb5faf52ae9b39412bbf8d4e6bd2b3a985a6b08d89f3bf694814d5de2 Sign Form went down https://status.syngency.com/ Thu, 26 Mar 2026 13:08:12 +0000 https://status.syngency.com/#35e25dfe762cbbc2d6f4ff4ed46da79b88603e9a738fa01bd7b03071dec05cda Sign View went down https://status.syngency.com/incident/855754 Tue, 24 Mar 2026 12:18:00 -0000 https://status.syngency.com/incident/855754#93693dcc33073ca3e3cc3347d614b602b004d093d16193b7ccbecdce3110c02d After further investigations by our engineering team, emails to Yahoo, AOL and ATT were being rejected due to stricter content policy restrictions being applied without notice. Click tracking was enabled on our emails, and AWS SES uses its own domain for these links by default. These links did not match with the sender domain, causing stricter policy at Yahoo to reject emails as a result. Click and open tracking have been disabled, and emails are once again being delivered without issue. https://status.syngency.com/incident/855754 Mon, 23 Mar 2026 20:42:00 -0000 https://status.syngency.com/incident/855754#d3991bddebea39ea06504f63a1fb3c200acf664e6b18586f0e5ec366a11a63af Emails to Yahoo, AOL and ATT are currently being bounced back due to a DMARC/DKIM failure. Our engineers are currently investigating. https://status.syngency.com/ Mon, 23 Mar 2026 09:43:39 +0000 https://status.syngency.com/#bcfd99b8845cec22c0cdddcdee8b133cc46d58feab9e306a0dc6eb8f992e6295 Sign Form recovered https://status.syngency.com/ Mon, 23 Mar 2026 09:43:12 +0000 https://status.syngency.com/#23471ca09f9a327b8375251313ad7d420c58682ce208c38b18c305bf37e4893a Sign View recovered https://status.syngency.com/ Mon, 23 Mar 2026 09:41:37 +0000 https://status.syngency.com/#bcfd99b8845cec22c0cdddcdee8b133cc46d58feab9e306a0dc6eb8f992e6295 Sign Form went down https://status.syngency.com/ Mon, 23 Mar 2026 09:41:12 +0000 https://status.syngency.com/#23471ca09f9a327b8375251313ad7d420c58682ce208c38b18c305bf37e4893a Sign View went down https://status.syngency.com/ Mon, 23 Mar 2026 09:28:36 +0000 https://status.syngency.com/#1785df0d77e1d32f89c6d5b20c4fce120bf4d6ceb58a6bab163047bab422c67c Sign Form recovered https://status.syngency.com/ Mon, 23 Mar 2026 09:28:08 +0000 https://status.syngency.com/#d5b212a3493cd94581b22292c20101c7ffc23a97630b223dee6ea504bf1e6d6e Sign View recovered https://status.syngency.com/ Mon, 23 Mar 2026 09:25:34 +0000 https://status.syngency.com/#1785df0d77e1d32f89c6d5b20c4fce120bf4d6ceb58a6bab163047bab422c67c Sign Form went down https://status.syngency.com/ Mon, 23 Mar 2026 09:25:17 +0000 https://status.syngency.com/#d5b212a3493cd94581b22292c20101c7ffc23a97630b223dee6ea504bf1e6d6e Sign View went down https://status.syngency.com/incident/508678 Fri, 07 Feb 2025 22:10:00 -0000 https://status.syngency.com/incident/508678#d865333f62d01634da60124f2c51eda1d0d83f66b764eb8b88098b2555d2b112 All systems are now running normally. We will continue to monitor inbound traffic and infrastructure performance. https://status.syngency.com/incident/508678 Fri, 07 Feb 2025 04:10:00 -0000 https://status.syngency.com/incident/508678#c14807233c48fc7db13c96e92d4acc2f6a2760cd041a0d177fbb10e1142b7312 Stability of the Agency platform and integrated websites has improved significantly, though some users may still experience intermittent issues. We are continuing to monitor the situation closely. https://status.syngency.com/incident/508678 Thu, 06 Feb 2025 21:12:00 -0000 https://status.syngency.com/incident/508678#f12cf5961106c73295d9e415bd84afa6bdadecfb3d3cc7c44fcd744aa057acce Some users are experiencing degraded performance and intermittent outages on Syngency websites and the Agency platform, due to an ongoing infrastructure issue. There has been no risk to data security or integrity. Our engineering and development teams are fully committed to investigating and resolving the issue as quickly as possible, while also working to improve issue identification and system stability going forward. https://status.syngency.com/incident/178761 Fri, 24 Feb 2023 19:22:00 -0000 https://status.syngency.com/incident/178761#ad47b64bf37a243f6805232f6ed83ad293dddb7df6823a8855964842d249e31b Vimeo's outage has now been resolved and videos are transcoding as normal. https://www.vimeostatus.com https://status.syngency.com/incident/130078 Thu, 27 Oct 2022 03:57:00 -0000 https://status.syngency.com/incident/130078#ab395d4552ae01269420ba8f5854e3c4e046795005db4cb27b2828e5bd195bdb The platform issue has been resolved. https://status.syngency.com/incident/130078 Thu, 27 Oct 2022 03:41:00 -0000 https://status.syngency.com/incident/130078#12733c599c5c1d4338cabe03a8d90c0ca225bd33bac7c31046ed48279f885a91 The Agency platform is currently unavailable for some users. Our engineering team are actively investigating.