Incidents | Syngency Incidents reported on status page for Syngency https://status.syngency.com/ https://d1lppblt9t2x15.cloudfront.net/logos/a206c064e5882db91a37c7794e8f5655.png Incidents | Syngency https://status.syngency.com/ en Agency Platform recovered https://status.syngency.com/ Tue, 03 Feb 2026 09:39:04 +0000 https://status.syngency.com/#0ce0152af57774700c6e8577ee2bc0a4b7f70c505e66ad55d4e318184c83ed60 Agency Platform recovered Agency Websites recovered https://status.syngency.com/ Tue, 03 Feb 2026 09:38:55 +0000 https://status.syngency.com/#9152541fdcc504f2666e64a4cf7ed67b0202abdc7e133d8332558312e9a3baab Agency Websites recovered Agency Platform went down https://status.syngency.com/ Tue, 03 Feb 2026 09:37:37 +0000 https://status.syngency.com/#0ce0152af57774700c6e8577ee2bc0a4b7f70c505e66ad55d4e318184c83ed60 Agency Platform went down Agency Websites went down https://status.syngency.com/ Tue, 03 Feb 2026 09:36:53 +0000 https://status.syngency.com/#9152541fdcc504f2666e64a4cf7ed67b0202abdc7e133d8332558312e9a3baab Agency Websites went down Source & Cast Talent (Web) recovered https://status.syngency.com/ Fri, 30 Jan 2026 19:03:15 +0000 https://status.syngency.com/#259b0c52e2af368147e7df7ceaa19e3945cdc0aee0379d72be23da77e8283861 Source & Cast Talent (Web) recovered Source & Cast Talent (Web) went down https://status.syngency.com/ Fri, 30 Jan 2026 19:01:00 +0000 https://status.syngency.com/#259b0c52e2af368147e7df7ceaa19e3945cdc0aee0379d72be23da77e8283861 Source & Cast Talent (Web) went down Agency Websites recovered https://status.syngency.com/ Wed, 28 Jan 2026 09:50:54 +0000 https://status.syngency.com/#ff64e5ffdbd6fe0ad5e75694d040741353cf57d12218e8702a4983f22c9fe59a Agency Websites recovered Agency Websites went down https://status.syngency.com/ Wed, 28 Jan 2026 09:48:53 +0000 https://status.syngency.com/#ff64e5ffdbd6fe0ad5e75694d040741353cf57d12218e8702a4983f22c9fe59a Agency Websites went down Agency Platform recovered https://status.syngency.com/ Fri, 23 Jan 2026 08:42:40 +0000 https://status.syngency.com/#fbefa05aa1a8e0b3c33f08ac1400d28635a96af3f03ddccd4d997fdf1998784a Agency Platform recovered Agency Platform went down https://status.syngency.com/ Fri, 23 Jan 2026 08:39:33 +0000 https://status.syngency.com/#fbefa05aa1a8e0b3c33f08ac1400d28635a96af3f03ddccd4d997fdf1998784a Agency Platform went down Agency Platform recovered https://status.syngency.com/ Wed, 21 Jan 2026 17:06:37 +0000 https://status.syngency.com/#b384b795201e2e8342aec798156f4b0bbcc9f5576cc9768df00f9b01460c235c Agency Platform recovered Agency Websites recovered https://status.syngency.com/ Wed, 21 Jan 2026 17:04:28 +0000 https://status.syngency.com/#8252ed121a1d6e2ea72cefab53db8673fb792deae2a0aa3feb181f2bfa43e01f Agency Websites recovered Agency Platform went down https://status.syngency.com/ Wed, 21 Jan 2026 17:04:23 +0000 https://status.syngency.com/#b384b795201e2e8342aec798156f4b0bbcc9f5576cc9768df00f9b01460c235c Agency Platform went down Agency Websites went down https://status.syngency.com/ Wed, 21 Jan 2026 17:03:26 +0000 https://status.syngency.com/#8252ed121a1d6e2ea72cefab53db8673fb792deae2a0aa3feb181f2bfa43e01f Agency Websites went down Agency Websites recovered https://status.syngency.com/ Wed, 21 Jan 2026 17:02:09 +0000 https://status.syngency.com/#647bc1b7bbb6102c08f843a324abb084b3c289b96006aa03834169e8a16c69ab Agency Websites recovered Agency Websites went down https://status.syngency.com/ Wed, 21 Jan 2026 16:56:52 +0000 https://status.syngency.com/#647bc1b7bbb6102c08f843a324abb084b3c289b96006aa03834169e8a16c69ab Agency Websites went down Source & Cast Platform (CD, BCD, Producers) recovered https://status.syngency.com/ Wed, 14 Jan 2026 02:31:18 +0000 https://status.syngency.com/#9189cd1d290aac990decc1498894e11f9024499e3c03757db1061677a163c4fd Source & Cast Platform (CD, BCD, Producers) recovered Source & Cast Platform (CD, BCD, Producers) went down https://status.syngency.com/ Wed, 14 Jan 2026 02:28:34 +0000 https://status.syngency.com/#9189cd1d290aac990decc1498894e11f9024499e3c03757db1061677a163c4fd Source & Cast Platform (CD, BCD, Producers) went down Sign Form recovered https://status.syngency.com/ Mon, 22 Dec 2025 02:25:39 +0000 https://status.syngency.com/#ad6421edcd5ca11466e96316516ce5092a8bb484e151025a7d40a8363f9ba615 Sign Form recovered Sign Form went down https://status.syngency.com/ Mon, 22 Dec 2025 02:22:44 +0000 https://status.syngency.com/#ad6421edcd5ca11466e96316516ce5092a8bb484e151025a7d40a8363f9ba615 Sign Form went down Agency Platform recovered https://status.syngency.com/ Thu, 18 Dec 2025 01:45:37 +0000 https://status.syngency.com/#65682f143e891b6971a90ad006156fbac6e55eef3bd4d63762722247a33f6c8d Agency Platform recovered Agency Platform went down https://status.syngency.com/ Thu, 18 Dec 2025 01:43:41 +0000 https://status.syngency.com/#65682f143e891b6971a90ad006156fbac6e55eef3bd4d63762722247a33f6c8d Agency Platform went down Source & Cast Media API recovered https://status.syngency.com/ Wed, 17 Dec 2025 16:31:58 +0000 https://status.syngency.com/#d5be07f5c6bae2d6d9c207d28d313ab23f46a4966da7e4a2f5a7ec5f4d2651a9 Source & Cast Media API recovered Source & Cast Media API went down https://status.syngency.com/ Wed, 17 Dec 2025 16:19:53 +0000 https://status.syngency.com/#d5be07f5c6bae2d6d9c207d28d313ab23f46a4966da7e4a2f5a7ec5f4d2651a9 Source & Cast Media API went down Source & Cast Media API recovered https://status.syngency.com/ Tue, 16 Dec 2025 13:04:07 +0000 https://status.syngency.com/#791cca82d14bb00a036fddc694ea1b9bee37da1e7370ba09fa9742f46754ceb8 Source & Cast Media API recovered Source & Cast Media API went down https://status.syngency.com/ Tue, 16 Dec 2025 13:01:57 +0000 https://status.syngency.com/#791cca82d14bb00a036fddc694ea1b9bee37da1e7370ba09fa9742f46754ceb8 Source & Cast Media API went down Source & Cast Platform (CD, BCD, Producers) recovered https://status.syngency.com/ Wed, 10 Dec 2025 02:27:07 +0000 https://status.syngency.com/#12e0b2159e6fb1c626be478a4849152c6dfda75256a203cc319f4c1f6cd2f585 Source & Cast Platform (CD, BCD, Producers) recovered Source & Cast Platform (CD, BCD, Producers) went down https://status.syngency.com/ Wed, 10 Dec 2025 02:24:43 +0000 https://status.syngency.com/#12e0b2159e6fb1c626be478a4849152c6dfda75256a203cc319f4c1f6cd2f585 Source & Cast Platform (CD, BCD, Producers) went down Agency Platform recovered https://status.syngency.com/ Thu, 27 Nov 2025 14:53:35 +0000 https://status.syngency.com/#f6bcdd7b6d8e7b04e037f80c1edefc79e67bf77622a8d42e961f219d5712838a Agency Platform recovered Agency Platform went down https://status.syngency.com/ Thu, 27 Nov 2025 14:51:05 +0000 https://status.syngency.com/#f6bcdd7b6d8e7b04e037f80c1edefc79e67bf77622a8d42e961f219d5712838a Agency Platform went down Agency Platform recovered https://status.syngency.com/ Fri, 14 Nov 2025 15:52:30 +0000 https://status.syngency.com/#5bb662b6ecfb5041b6728ad13d4c90f212d7a26267e7bada845556a01ca233e8 Agency Platform recovered Agency Websites recovered https://status.syngency.com/ Fri, 14 Nov 2025 15:51:58 +0000 https://status.syngency.com/#f9d00a9c41c4b6b47c41868025a1da9fd1ab0a78c7c1aaaae0c077bfaf9b37b0 Agency Websites recovered Agency Platform went down https://status.syngency.com/ Fri, 14 Nov 2025 15:49:28 +0000 https://status.syngency.com/#5bb662b6ecfb5041b6728ad13d4c90f212d7a26267e7bada845556a01ca233e8 Agency Platform went down Agency Websites went down https://status.syngency.com/ Fri, 14 Nov 2025 15:48:48 +0000 https://status.syngency.com/#f9d00a9c41c4b6b47c41868025a1da9fd1ab0a78c7c1aaaae0c077bfaf9b37b0 Agency Websites went down Source & Cast Talent (Web) recovered https://status.syngency.com/ Thu, 13 Nov 2025 09:46:19 +0000 https://status.syngency.com/#9ef172bfdc217b130842cde12eadc9d0f7dc833fe2867f3a11b6207bd3c13c99 Source & Cast Talent (Web) recovered Source & Cast Talent API recovered https://status.syngency.com/ Thu, 13 Nov 2025 09:45:17 +0000 https://status.syngency.com/#9c607b7c1af8cf2993c55dc489db29df508f5d67f86d5e097e9a714b4d726c51 Source & Cast Talent API recovered Source & Cast Talent API went down https://status.syngency.com/ Thu, 13 Nov 2025 09:43:57 +0000 https://status.syngency.com/#9c607b7c1af8cf2993c55dc489db29df508f5d67f86d5e097e9a714b4d726c51 Source & Cast Talent API went down Source & Cast Talent (Web) went down https://status.syngency.com/ Thu, 13 Nov 2025 09:43:30 +0000 https://status.syngency.com/#9ef172bfdc217b130842cde12eadc9d0f7dc833fe2867f3a11b6207bd3c13c99 Source & Cast Talent (Web) went down Source & Cast Platform (CD, BCD, Producers) recovered https://status.syngency.com/ Wed, 12 Nov 2025 02:30:15 +0000 https://status.syngency.com/#7f5265c477e8c9480e195f4689f3fdb9f89819d8a7deb1635fe3ee298e2eb66d Source & Cast Platform (CD, BCD, Producers) recovered Source & Cast Platform (CD, BCD, Producers) went down https://status.syngency.com/ Wed, 12 Nov 2025 02:27:32 +0000 https://status.syngency.com/#7f5265c477e8c9480e195f4689f3fdb9f89819d8a7deb1635fe3ee298e2eb66d Source & Cast Platform (CD, BCD, Producers) went down Source & Cast Talent (Web) recovered https://status.syngency.com/ Mon, 10 Nov 2025 16:58:03 +0000 https://status.syngency.com/#8b181fa449a0cb8650ac3d13df84947197cc3d49117668b1948299a315052cf5 Source & Cast Talent (Web) recovered Source & Cast Talent (Web) went down https://status.syngency.com/ Mon, 10 Nov 2025 16:55:02 +0000 https://status.syngency.com/#8b181fa449a0cb8650ac3d13df84947197cc3d49117668b1948299a315052cf5 Source & Cast Talent (Web) went down Degraded performance https://status.syngency.com/incident/508678 Fri, 07 Feb 2025 22:10:00 -0000 https://status.syngency.com/incident/508678#d865333f62d01634da60124f2c51eda1d0d83f66b764eb8b88098b2555d2b112 All systems are now running normally. We will continue to monitor inbound traffic and infrastructure performance. Degraded performance https://status.syngency.com/incident/508678 Fri, 07 Feb 2025 22:10:00 -0000 https://status.syngency.com/incident/508678#d865333f62d01634da60124f2c51eda1d0d83f66b764eb8b88098b2555d2b112 All systems are now running normally. We will continue to monitor inbound traffic and infrastructure performance. Degraded performance https://status.syngency.com/incident/508678 Fri, 07 Feb 2025 04:10:00 -0000 https://status.syngency.com/incident/508678#c14807233c48fc7db13c96e92d4acc2f6a2760cd041a0d177fbb10e1142b7312 Stability of the Agency platform and integrated websites has improved significantly, though some users may still experience intermittent issues. We are continuing to monitor the situation closely. Degraded performance https://status.syngency.com/incident/508678 Fri, 07 Feb 2025 04:10:00 -0000 https://status.syngency.com/incident/508678#c14807233c48fc7db13c96e92d4acc2f6a2760cd041a0d177fbb10e1142b7312 Stability of the Agency platform and integrated websites has improved significantly, though some users may still experience intermittent issues. We are continuing to monitor the situation closely. Degraded performance https://status.syngency.com/incident/508678 Thu, 06 Feb 2025 21:12:00 -0000 https://status.syngency.com/incident/508678#f12cf5961106c73295d9e415bd84afa6bdadecfb3d3cc7c44fcd744aa057acce Some users are experiencing degraded performance and intermittent outages on Syngency websites and the Agency platform, due to an ongoing infrastructure issue. There has been no risk to data security or integrity. Our engineering and development teams are fully committed to investigating and resolving the issue as quickly as possible, while also working to improve issue identification and system stability going forward. Degraded performance https://status.syngency.com/incident/508678 Thu, 06 Feb 2025 21:12:00 -0000 https://status.syngency.com/incident/508678#f12cf5961106c73295d9e415bd84afa6bdadecfb3d3cc7c44fcd744aa057acce Some users are experiencing degraded performance and intermittent outages on Syngency websites and the Agency platform, due to an ongoing infrastructure issue. There has been no risk to data security or integrity. Our engineering and development teams are fully committed to investigating and resolving the issue as quickly as possible, while also working to improve issue identification and system stability going forward. Vimeo videos currently not encoding https://status.syngency.com/incident/178761 Fri, 24 Feb 2023 19:22:00 -0000 https://status.syngency.com/incident/178761#ad47b64bf37a243f6805232f6ed83ad293dddb7df6823a8855964842d249e31b Vimeo's outage has now been resolved and videos are transcoding as normal. https://www.vimeostatus.com Agency platform unavailable https://status.syngency.com/incident/130078 Thu, 27 Oct 2022 03:57:00 -0000 https://status.syngency.com/incident/130078#ab395d4552ae01269420ba8f5854e3c4e046795005db4cb27b2828e5bd195bdb The platform issue has been resolved. Agency platform unavailable https://status.syngency.com/incident/130078 Thu, 27 Oct 2022 03:57:00 -0000 https://status.syngency.com/incident/130078#ab395d4552ae01269420ba8f5854e3c4e046795005db4cb27b2828e5bd195bdb The platform issue has been resolved. Agency platform unavailable https://status.syngency.com/incident/130078 Thu, 27 Oct 2022 03:41:00 -0000 https://status.syngency.com/incident/130078#12733c599c5c1d4338cabe03a8d90c0ca225bd33bac7c31046ed48279f885a91 The Agency platform is currently unavailable for some users. Our engineering team are actively investigating. Agency platform unavailable https://status.syngency.com/incident/130078 Thu, 27 Oct 2022 03:41:00 -0000 https://status.syngency.com/incident/130078#12733c599c5c1d4338cabe03a8d90c0ca225bd33bac7c31046ed48279f885a91 The Agency platform is currently unavailable for some users. Our engineering team are actively investigating.