Incidents | Syngency Incidents reported on status page for Syngency https://status.syngency.com/ https://d1lppblt9t2x15.cloudfront.net/logos/a206c064e5882db91a37c7794e8f5655.png Incidents | Syngency https://status.syngency.com/ en Agency Platform recovered https://status.syngency.com/ Thu, 27 Nov 2025 14:53:35 +0000 https://status.syngency.com/#f6bcdd7b6d8e7b04e037f80c1edefc79e67bf77622a8d42e961f219d5712838a Agency Platform recovered Agency Platform went down https://status.syngency.com/ Thu, 27 Nov 2025 14:51:05 +0000 https://status.syngency.com/#f6bcdd7b6d8e7b04e037f80c1edefc79e67bf77622a8d42e961f219d5712838a Agency Platform went down Agency Platform recovered https://status.syngency.com/ Fri, 14 Nov 2025 15:52:30 +0000 https://status.syngency.com/#5bb662b6ecfb5041b6728ad13d4c90f212d7a26267e7bada845556a01ca233e8 Agency Platform recovered Agency Websites recovered https://status.syngency.com/ Fri, 14 Nov 2025 15:51:58 +0000 https://status.syngency.com/#f9d00a9c41c4b6b47c41868025a1da9fd1ab0a78c7c1aaaae0c077bfaf9b37b0 Agency Websites recovered Agency Platform went down https://status.syngency.com/ Fri, 14 Nov 2025 15:49:28 +0000 https://status.syngency.com/#5bb662b6ecfb5041b6728ad13d4c90f212d7a26267e7bada845556a01ca233e8 Agency Platform went down Agency Websites went down https://status.syngency.com/ Fri, 14 Nov 2025 15:48:48 +0000 https://status.syngency.com/#f9d00a9c41c4b6b47c41868025a1da9fd1ab0a78c7c1aaaae0c077bfaf9b37b0 Agency Websites went down Source & Cast Talent (Web) recovered https://status.syngency.com/ Thu, 13 Nov 2025 09:46:19 +0000 https://status.syngency.com/#9ef172bfdc217b130842cde12eadc9d0f7dc833fe2867f3a11b6207bd3c13c99 Source & Cast Talent (Web) recovered Source & Cast Talent API recovered https://status.syngency.com/ Thu, 13 Nov 2025 09:45:17 +0000 https://status.syngency.com/#9c607b7c1af8cf2993c55dc489db29df508f5d67f86d5e097e9a714b4d726c51 Source & Cast Talent API recovered Source & Cast Talent API went down https://status.syngency.com/ Thu, 13 Nov 2025 09:43:57 +0000 https://status.syngency.com/#9c607b7c1af8cf2993c55dc489db29df508f5d67f86d5e097e9a714b4d726c51 Source & Cast Talent API went down Source & Cast Talent (Web) went down https://status.syngency.com/ Thu, 13 Nov 2025 09:43:30 +0000 https://status.syngency.com/#9ef172bfdc217b130842cde12eadc9d0f7dc833fe2867f3a11b6207bd3c13c99 Source & Cast Talent (Web) went down Source & Cast Platform (CD, BCD, Producers) recovered https://status.syngency.com/ Wed, 12 Nov 2025 02:30:15 +0000 https://status.syngency.com/#7f5265c477e8c9480e195f4689f3fdb9f89819d8a7deb1635fe3ee298e2eb66d Source & Cast Platform (CD, BCD, Producers) recovered Source & Cast Platform (CD, BCD, Producers) went down https://status.syngency.com/ Wed, 12 Nov 2025 02:27:32 +0000 https://status.syngency.com/#7f5265c477e8c9480e195f4689f3fdb9f89819d8a7deb1635fe3ee298e2eb66d Source & Cast Platform (CD, BCD, Producers) went down Source & Cast Talent (Web) recovered https://status.syngency.com/ Mon, 10 Nov 2025 16:58:03 +0000 https://status.syngency.com/#8b181fa449a0cb8650ac3d13df84947197cc3d49117668b1948299a315052cf5 Source & Cast Talent (Web) recovered Source & Cast Talent (Web) went down https://status.syngency.com/ Mon, 10 Nov 2025 16:55:02 +0000 https://status.syngency.com/#8b181fa449a0cb8650ac3d13df84947197cc3d49117668b1948299a315052cf5 Source & Cast Talent (Web) went down Sign View recovered https://status.syngency.com/ Wed, 05 Nov 2025 11:43:35 +0000 https://status.syngency.com/#86d7d552d0d0c14688857dda4376bfd56de441c25f8c4640e5ff4beb6147885d Sign View recovered Sign View went down https://status.syngency.com/ Wed, 05 Nov 2025 11:41:28 +0000 https://status.syngency.com/#86d7d552d0d0c14688857dda4376bfd56de441c25f8c4640e5ff4beb6147885d Sign View went down Sign View recovered https://status.syngency.com/ Mon, 03 Nov 2025 23:18:54 +0000 https://status.syngency.com/#e08fcf7c483463e8c637d6c4df0c92b44badf81924c6b587cdddc772842f7f1b Sign View recovered Sign View went down https://status.syngency.com/ Mon, 03 Nov 2025 23:16:45 +0000 https://status.syngency.com/#e08fcf7c483463e8c637d6c4df0c92b44badf81924c6b587cdddc772842f7f1b Sign View went down Source & Cast Platform (CD, BCD, Producers) recovered https://status.syngency.com/ Sun, 26 Oct 2025 02:46:37 +0000 https://status.syngency.com/#937436aa8948818591731cb38083c82ae299f5a823230712f78780df57c0c821 Source & Cast Platform (CD, BCD, Producers) recovered Source & Cast Platform (CD, BCD, Producers) went down https://status.syngency.com/ Sun, 26 Oct 2025 02:43:45 +0000 https://status.syngency.com/#937436aa8948818591731cb38083c82ae299f5a823230712f78780df57c0c821 Source & Cast Platform (CD, BCD, Producers) went down Agency Platform recovered https://status.syngency.com/ Fri, 17 Oct 2025 09:05:13 +0000 https://status.syngency.com/#7cb4998be9010294f74c6945f4feed388130f5220bf556598a3b09bb219bc27d Agency Platform recovered Agency Websites recovered https://status.syngency.com/ Fri, 17 Oct 2025 09:04:40 +0000 https://status.syngency.com/#d673b25e912ce35c08c71f2a790c3fdc3bce14d1522bc1ab40d07ce50c4e1ad8 Agency Websites recovered Agency Platform went down https://status.syngency.com/ Fri, 17 Oct 2025 09:02:35 +0000 https://status.syngency.com/#7cb4998be9010294f74c6945f4feed388130f5220bf556598a3b09bb219bc27d Agency Platform went down Agency Websites went down https://status.syngency.com/ Fri, 17 Oct 2025 09:01:52 +0000 https://status.syngency.com/#d673b25e912ce35c08c71f2a790c3fdc3bce14d1522bc1ab40d07ce50c4e1ad8 Agency Websites went down Agency Platform recovered https://status.syngency.com/ Thu, 16 Oct 2025 15:13:21 +0000 https://status.syngency.com/#e2c5d7e23067bec3f700c64d2da0d02026242372e567d0c353c6326140c0bce3 Agency Platform recovered Agency Websites recovered https://status.syngency.com/ Thu, 16 Oct 2025 15:12:41 +0000 https://status.syngency.com/#3d484845c4158523fba44d1121ba498a949c7f9875e794e408af880f0ccb3d1a Agency Websites recovered Agency Platform went down https://status.syngency.com/ Thu, 16 Oct 2025 15:11:10 +0000 https://status.syngency.com/#e2c5d7e23067bec3f700c64d2da0d02026242372e567d0c353c6326140c0bce3 Agency Platform went down Agency Websites went down https://status.syngency.com/ Thu, 16 Oct 2025 15:10:42 +0000 https://status.syngency.com/#3d484845c4158523fba44d1121ba498a949c7f9875e794e408af880f0ccb3d1a Agency Websites went down Agency Websites recovered https://status.syngency.com/ Tue, 07 Oct 2025 21:25:31 +0000 https://status.syngency.com/#8d1118ceb65b4b8cab95f91b1971575b6becf0b91ba807bd8e448dc9c4190e23 Agency Websites recovered Agency Websites went down https://status.syngency.com/ Tue, 07 Oct 2025 21:23:32 +0000 https://status.syngency.com/#8d1118ceb65b4b8cab95f91b1971575b6becf0b91ba807bd8e448dc9c4190e23 Agency Websites went down Source & Cast Media API recovered https://status.syngency.com/ Thu, 02 Oct 2025 16:06:05 +0000 https://status.syngency.com/#14d6425b30ed61fc376eef8ae7708945e22d958cef38c85647eabcf4887f987a Source & Cast Media API recovered Source & Cast Media API went down https://status.syngency.com/ Thu, 02 Oct 2025 16:00:18 +0000 https://status.syngency.com/#14d6425b30ed61fc376eef8ae7708945e22d958cef38c85647eabcf4887f987a Source & Cast Media API went down Source & Cast Media API recovered https://status.syngency.com/ Thu, 02 Oct 2025 15:42:05 +0000 https://status.syngency.com/#4a1380625ad33fde2d846d73e94e8160f93363858d2afe41f348ff07310634fd Source & Cast Media API recovered Source & Cast Media API went down https://status.syngency.com/ Thu, 02 Oct 2025 15:39:32 +0000 https://status.syngency.com/#4a1380625ad33fde2d846d73e94e8160f93363858d2afe41f348ff07310634fd Source & Cast Media API went down Agency Websites recovered https://status.syngency.com/ Thu, 02 Oct 2025 01:21:40 +0000 https://status.syngency.com/#c25eb08175dcd8646fb4a5e43bfe4489344d246bec800463376296c40e644832 Agency Websites recovered Agency Websites went down https://status.syngency.com/ Thu, 02 Oct 2025 01:19:43 +0000 https://status.syngency.com/#c25eb08175dcd8646fb4a5e43bfe4489344d246bec800463376296c40e644832 Agency Websites went down Agency Websites recovered https://status.syngency.com/ Wed, 01 Oct 2025 22:57:04 +0000 https://status.syngency.com/#718944bef5bd607f4a9ecfd817401d084f9cb1593e3b4048316e7aa4b6a94b55 Agency Websites recovered Agency Websites went down https://status.syngency.com/ Wed, 01 Oct 2025 22:48:43 +0000 https://status.syngency.com/#718944bef5bd607f4a9ecfd817401d084f9cb1593e3b4048316e7aa4b6a94b55 Agency Websites went down Agency Websites recovered https://status.syngency.com/ Wed, 01 Oct 2025 20:14:40 +0000 https://status.syngency.com/#13d61b69625a7a2374bd91a557997f22b0186084a184d63e5b1b64614661154b Agency Websites recovered Agency Platform recovered https://status.syngency.com/ Wed, 01 Oct 2025 20:13:02 +0000 https://status.syngency.com/#70196e5e1f05d3f5c3363909e2e734cc56d2724bc0a467bdf0188ab06c87f387 Agency Platform recovered Agency Websites went down https://status.syngency.com/ Wed, 01 Oct 2025 20:09:35 +0000 https://status.syngency.com/#13d61b69625a7a2374bd91a557997f22b0186084a184d63e5b1b64614661154b Agency Websites went down Agency Websites recovered https://status.syngency.com/ Wed, 01 Oct 2025 20:05:31 +0000 https://status.syngency.com/#16b210efa94cf85523d6378a3f87522f2255fefde55e7447a53d8f0a14c36f75 Agency Websites recovered Agency Platform went down https://status.syngency.com/ Wed, 01 Oct 2025 19:58:12 +0000 https://status.syngency.com/#70196e5e1f05d3f5c3363909e2e734cc56d2724bc0a467bdf0188ab06c87f387 Agency Platform went down Agency Websites went down https://status.syngency.com/ Wed, 01 Oct 2025 19:57:21 +0000 https://status.syngency.com/#16b210efa94cf85523d6378a3f87522f2255fefde55e7447a53d8f0a14c36f75 Agency Websites went down Agency Websites recovered https://status.syngency.com/ Wed, 01 Oct 2025 19:44:25 +0000 https://status.syngency.com/#ba5a160107f037f192b406321f0504be5942ac6bb1a6bc5b63c113cd83c5dcee Agency Websites recovered Agency Platform recovered https://status.syngency.com/ Wed, 01 Oct 2025 19:42:04 +0000 https://status.syngency.com/#6bce06dc1e91ea2b6b437c42eccf1251c0f95b7e8318ddb4a0326df1fb694d1d Agency Platform recovered Agency Platform went down https://status.syngency.com/ Wed, 01 Oct 2025 19:37:04 +0000 https://status.syngency.com/#6bce06dc1e91ea2b6b437c42eccf1251c0f95b7e8318ddb4a0326df1fb694d1d Agency Platform went down Agency Websites went down https://status.syngency.com/ Wed, 01 Oct 2025 19:36:33 +0000 https://status.syngency.com/#ba5a160107f037f192b406321f0504be5942ac6bb1a6bc5b63c113cd83c5dcee Agency Websites went down Agency Websites recovered https://status.syngency.com/ Wed, 01 Oct 2025 15:43:49 +0000 https://status.syngency.com/#e64880b7851d60c1339bc8eaa9320a823f904ee5e54159bb8aeef7d7cf3007fb Agency Websites recovered Agency Websites went down https://status.syngency.com/ Wed, 01 Oct 2025 15:42:04 +0000 https://status.syngency.com/#e64880b7851d60c1339bc8eaa9320a823f904ee5e54159bb8aeef7d7cf3007fb Agency Websites went down Agency Platform recovered https://status.syngency.com/ Wed, 17 Sep 2025 14:30:43 +0000 https://status.syngency.com/#1bcd30c5e3248f0fb7d513eb03f0565e2cd272a9bb5c467c89101f07e0cd622e Agency Platform recovered Agency Platform went down https://status.syngency.com/ Wed, 17 Sep 2025 14:28:19 +0000 https://status.syngency.com/#1bcd30c5e3248f0fb7d513eb03f0565e2cd272a9bb5c467c89101f07e0cd622e Agency Platform went down Agency Websites recovered https://status.syngency.com/ Wed, 10 Sep 2025 09:02:50 +0000 https://status.syngency.com/#6e748bdf0fb50c7c4143ae202d56ca7da9cc943c2d51066053c63e5202876479 Agency Websites recovered Agency Platform recovered https://status.syngency.com/ Wed, 10 Sep 2025 09:02:34 +0000 https://status.syngency.com/#9047d86d99a8111e7a80112fdaa1ac305fcabcf640c683429f4c2e7ba73dad25 Agency Platform recovered Agency Platform went down https://status.syngency.com/ Wed, 10 Sep 2025 09:00:40 +0000 https://status.syngency.com/#9047d86d99a8111e7a80112fdaa1ac305fcabcf640c683429f4c2e7ba73dad25 Agency Platform went down Agency Websites went down https://status.syngency.com/ Wed, 10 Sep 2025 09:00:31 +0000 https://status.syngency.com/#6e748bdf0fb50c7c4143ae202d56ca7da9cc943c2d51066053c63e5202876479 Agency Websites went down Source & Cast Platform (CD, BCD, Producers) recovered https://status.syngency.com/ Wed, 10 Sep 2025 02:24:19 +0000 https://status.syngency.com/#7b8be2cdb264a25f7de466ad048f9455a0dceb94f8f2e18fa380482e5c35ba3d Source & Cast Platform (CD, BCD, Producers) recovered Source & Cast Platform (CD, BCD, Producers) went down https://status.syngency.com/ Wed, 10 Sep 2025 02:22:05 +0000 https://status.syngency.com/#7b8be2cdb264a25f7de466ad048f9455a0dceb94f8f2e18fa380482e5c35ba3d Source & Cast Platform (CD, BCD, Producers) went down Degraded performance https://status.syngency.com/incident/508678 Fri, 07 Feb 2025 22:10:00 -0000 https://status.syngency.com/incident/508678#d865333f62d01634da60124f2c51eda1d0d83f66b764eb8b88098b2555d2b112 All systems are now running normally. We will continue to monitor inbound traffic and infrastructure performance. Degraded performance https://status.syngency.com/incident/508678 Fri, 07 Feb 2025 22:10:00 -0000 https://status.syngency.com/incident/508678#d865333f62d01634da60124f2c51eda1d0d83f66b764eb8b88098b2555d2b112 All systems are now running normally. We will continue to monitor inbound traffic and infrastructure performance. Degraded performance https://status.syngency.com/incident/508678 Fri, 07 Feb 2025 04:10:00 -0000 https://status.syngency.com/incident/508678#c14807233c48fc7db13c96e92d4acc2f6a2760cd041a0d177fbb10e1142b7312 Stability of the Agency platform and integrated websites has improved significantly, though some users may still experience intermittent issues. We are continuing to monitor the situation closely. Degraded performance https://status.syngency.com/incident/508678 Fri, 07 Feb 2025 04:10:00 -0000 https://status.syngency.com/incident/508678#c14807233c48fc7db13c96e92d4acc2f6a2760cd041a0d177fbb10e1142b7312 Stability of the Agency platform and integrated websites has improved significantly, though some users may still experience intermittent issues. We are continuing to monitor the situation closely. Degraded performance https://status.syngency.com/incident/508678 Thu, 06 Feb 2025 21:12:00 -0000 https://status.syngency.com/incident/508678#f12cf5961106c73295d9e415bd84afa6bdadecfb3d3cc7c44fcd744aa057acce Some users are experiencing degraded performance and intermittent outages on Syngency websites and the Agency platform, due to an ongoing infrastructure issue. There has been no risk to data security or integrity. Our engineering and development teams are fully committed to investigating and resolving the issue as quickly as possible, while also working to improve issue identification and system stability going forward. Degraded performance https://status.syngency.com/incident/508678 Thu, 06 Feb 2025 21:12:00 -0000 https://status.syngency.com/incident/508678#f12cf5961106c73295d9e415bd84afa6bdadecfb3d3cc7c44fcd744aa057acce Some users are experiencing degraded performance and intermittent outages on Syngency websites and the Agency platform, due to an ongoing infrastructure issue. There has been no risk to data security or integrity. Our engineering and development teams are fully committed to investigating and resolving the issue as quickly as possible, while also working to improve issue identification and system stability going forward. Vimeo videos currently not encoding https://status.syngency.com/incident/178761 Fri, 24 Feb 2023 19:22:00 -0000 https://status.syngency.com/incident/178761#ad47b64bf37a243f6805232f6ed83ad293dddb7df6823a8855964842d249e31b Vimeo's outage has now been resolved and videos are transcoding as normal. https://www.vimeostatus.com Agency platform unavailable https://status.syngency.com/incident/130078 Thu, 27 Oct 2022 03:57:00 -0000 https://status.syngency.com/incident/130078#ab395d4552ae01269420ba8f5854e3c4e046795005db4cb27b2828e5bd195bdb The platform issue has been resolved. Agency platform unavailable https://status.syngency.com/incident/130078 Thu, 27 Oct 2022 03:57:00 -0000 https://status.syngency.com/incident/130078#ab395d4552ae01269420ba8f5854e3c4e046795005db4cb27b2828e5bd195bdb The platform issue has been resolved. Agency platform unavailable https://status.syngency.com/incident/130078 Thu, 27 Oct 2022 03:41:00 -0000 https://status.syngency.com/incident/130078#12733c599c5c1d4338cabe03a8d90c0ca225bd33bac7c31046ed48279f885a91 The Agency platform is currently unavailable for some users. Our engineering team are actively investigating. Agency platform unavailable https://status.syngency.com/incident/130078 Thu, 27 Oct 2022 03:41:00 -0000 https://status.syngency.com/incident/130078#12733c599c5c1d4338cabe03a8d90c0ca225bd33bac7c31046ed48279f885a91 The Agency platform is currently unavailable for some users. Our engineering team are actively investigating.