Incidents reported on status page for Syngency https://status.syngency.com/ https://d1lppblt9t2x15.cloudfront.net/logos/a206c064e5882db91a37c7794e8f5655.png https://status.syngency.com/ en https://status.syngency.com/ Thu, 23 Apr 2026 09:54:14 +0000 https://status.syngency.com/#96674b95ef6e904b52fc897f1aeace3752c8787c75f0797b72539f44cf55268a Sign Dashboard recovered https://status.syngency.com/ Thu, 23 Apr 2026 09:48:26 +0000 https://status.syngency.com/#96674b95ef6e904b52fc897f1aeace3752c8787c75f0797b72539f44cf55268a Sign Dashboard went down https://status.syngency.com/ Thu, 26 Mar 2026 13:10:32 +0000 https://status.syngency.com/#61f3640cb5faf52ae9b39412bbf8d4e6bd2b3a985a6b08d89f3bf694814d5de2 Sign Form recovered https://status.syngency.com/ Thu, 26 Mar 2026 13:10:16 +0000 https://status.syngency.com/#35e25dfe762cbbc2d6f4ff4ed46da79b88603e9a738fa01bd7b03071dec05cda Sign View recovered https://status.syngency.com/ Thu, 26 Mar 2026 13:08:30 +0000 https://status.syngency.com/#61f3640cb5faf52ae9b39412bbf8d4e6bd2b3a985a6b08d89f3bf694814d5de2 Sign Form went down https://status.syngency.com/ Thu, 26 Mar 2026 13:08:12 +0000 https://status.syngency.com/#35e25dfe762cbbc2d6f4ff4ed46da79b88603e9a738fa01bd7b03071dec05cda Sign View went down https://status.syngency.com/incident/855754 Tue, 24 Mar 2026 12:18:00 -0000 https://status.syngency.com/incident/855754#93693dcc33073ca3e3cc3347d614b602b004d093d16193b7ccbecdce3110c02d After further investigations by our engineering team, emails to Yahoo, AOL and ATT were being rejected due to stricter content policy restrictions being applied without notice. Click tracking was enabled on our emails, and AWS SES uses its own domain for these links by default. These links did not match with the sender domain, causing stricter policy at Yahoo to reject emails as a result. Click and open tracking have been disabled, and emails are once again being delivered without issue. https://status.syngency.com/incident/855754 Mon, 23 Mar 2026 20:42:00 -0000 https://status.syngency.com/incident/855754#d3991bddebea39ea06504f63a1fb3c200acf664e6b18586f0e5ec366a11a63af Emails to Yahoo, AOL and ATT are currently being bounced back due to a DMARC/DKIM failure. Our engineers are currently investigating. https://status.syngency.com/ Mon, 23 Mar 2026 09:43:39 +0000 https://status.syngency.com/#bcfd99b8845cec22c0cdddcdee8b133cc46d58feab9e306a0dc6eb8f992e6295 Sign Form recovered https://status.syngency.com/ Mon, 23 Mar 2026 09:43:12 +0000 https://status.syngency.com/#23471ca09f9a327b8375251313ad7d420c58682ce208c38b18c305bf37e4893a Sign View recovered https://status.syngency.com/ Mon, 23 Mar 2026 09:41:37 +0000 https://status.syngency.com/#bcfd99b8845cec22c0cdddcdee8b133cc46d58feab9e306a0dc6eb8f992e6295 Sign Form went down https://status.syngency.com/ Mon, 23 Mar 2026 09:41:12 +0000 https://status.syngency.com/#23471ca09f9a327b8375251313ad7d420c58682ce208c38b18c305bf37e4893a Sign View went down https://status.syngency.com/ Mon, 23 Mar 2026 09:28:36 +0000 https://status.syngency.com/#1785df0d77e1d32f89c6d5b20c4fce120bf4d6ceb58a6bab163047bab422c67c Sign Form recovered https://status.syngency.com/ Mon, 23 Mar 2026 09:28:08 +0000 https://status.syngency.com/#d5b212a3493cd94581b22292c20101c7ffc23a97630b223dee6ea504bf1e6d6e Sign View recovered https://status.syngency.com/ Mon, 23 Mar 2026 09:25:34 +0000 https://status.syngency.com/#1785df0d77e1d32f89c6d5b20c4fce120bf4d6ceb58a6bab163047bab422c67c Sign Form went down https://status.syngency.com/ Mon, 23 Mar 2026 09:25:17 +0000 https://status.syngency.com/#d5b212a3493cd94581b22292c20101c7ffc23a97630b223dee6ea504bf1e6d6e Sign View went down https://status.syngency.com/ Wed, 11 Mar 2026 02:31:17 +0000 https://status.syngency.com/#9d596f33b32435f7b6793e344428cc9e04dcb9146026999655be3ec2dc579be6 Source & Cast Platform (CD, BCD, Producers) recovered https://status.syngency.com/ Wed, 11 Mar 2026 02:28:47 +0000 https://status.syngency.com/#9d596f33b32435f7b6793e344428cc9e04dcb9146026999655be3ec2dc579be6 Source & Cast Platform (CD, BCD, Producers) went down https://status.syngency.com/ Wed, 11 Feb 2026 02:31:11 +0000 https://status.syngency.com/#bf44ef0ee1847fac73678acde920e6dd67f803bf2b35fa4bcbcaf1d0c1f93fbd Source & Cast Platform (CD, BCD, Producers) recovered https://status.syngency.com/ Wed, 11 Feb 2026 02:28:43 +0000 https://status.syngency.com/#bf44ef0ee1847fac73678acde920e6dd67f803bf2b35fa4bcbcaf1d0c1f93fbd Source & Cast Platform (CD, BCD, Producers) went down https://status.syngency.com/incident/508678 Fri, 07 Feb 2025 22:10:00 -0000 https://status.syngency.com/incident/508678#d865333f62d01634da60124f2c51eda1d0d83f66b764eb8b88098b2555d2b112 All systems are now running normally. We will continue to monitor inbound traffic and infrastructure performance. https://status.syngency.com/incident/508678 Fri, 07 Feb 2025 04:10:00 -0000 https://status.syngency.com/incident/508678#c14807233c48fc7db13c96e92d4acc2f6a2760cd041a0d177fbb10e1142b7312 Stability of the Agency platform and integrated websites has improved significantly, though some users may still experience intermittent issues. We are continuing to monitor the situation closely. https://status.syngency.com/incident/508678 Thu, 06 Feb 2025 21:12:00 -0000 https://status.syngency.com/incident/508678#f12cf5961106c73295d9e415bd84afa6bdadecfb3d3cc7c44fcd744aa057acce Some users are experiencing degraded performance and intermittent outages on Syngency websites and the Agency platform, due to an ongoing infrastructure issue. There has been no risk to data security or integrity. Our engineering and development teams are fully committed to investigating and resolving the issue as quickly as possible, while also working to improve issue identification and system stability going forward. https://status.syngency.com/incident/178761 Fri, 24 Feb 2023 19:22:00 -0000 https://status.syngency.com/incident/178761#ad47b64bf37a243f6805232f6ed83ad293dddb7df6823a8855964842d249e31b Vimeo's outage has now been resolved and videos are transcoding as normal. https://www.vimeostatus.com https://status.syngency.com/incident/130078 Thu, 27 Oct 2022 03:57:00 -0000 https://status.syngency.com/incident/130078#ab395d4552ae01269420ba8f5854e3c4e046795005db4cb27b2828e5bd195bdb The platform issue has been resolved. https://status.syngency.com/incident/130078 Thu, 27 Oct 2022 03:41:00 -0000 https://status.syngency.com/incident/130078#12733c599c5c1d4338cabe03a8d90c0ca225bd33bac7c31046ed48279f885a91 The Agency platform is currently unavailable for some users. Our engineering team are actively investigating.