Incidents reported on status page for Syngency https://status.syngency.com/ https://d1lppblt9t2x15.cloudfront.net/logos/a206c064e5882db91a37c7794e8f5655.png https://status.syngency.com/ en https://status.syngency.com/ Wed, 05 Aug 2026 04:03:09 +0000 https://status.syngency.com/#77728814d8ed0f008fc9514d489ce0cb57ee3ab19f46dc6d40d2e87f900a020e Agency Websites recovered https://status.syngency.com/ Wed, 05 Aug 2026 03:57:21 +0000 https://status.syngency.com/#77728814d8ed0f008fc9514d489ce0cb57ee3ab19f46dc6d40d2e87f900a020e Agency Websites went down https://status.syngency.com/ Mon, 20 Jul 2026 09:28:14 +0000 https://status.syngency.com/#302af3da25725a2f582ba5f6a3defa3e44ca408ac4f545c53723fce75196fcf8 Sign View recovered https://status.syngency.com/ Mon, 20 Jul 2026 09:25:12 +0000 https://status.syngency.com/#302af3da25725a2f582ba5f6a3defa3e44ca408ac4f545c53723fce75196fcf8 Sign View went down https://status.syngency.com/ Mon, 20 Jul 2026 05:21:43 +0000 https://status.syngency.com/#efbc378e397e79810817747aa019f568d35a85a2442fd6e2bd8bb4cd4b7069ba Agency Platform recovered https://status.syngency.com/ Mon, 20 Jul 2026 05:20:58 +0000 https://status.syngency.com/#5cca46cab02d3ff581dcac75fe3c013978ae1a8c8d82d0090dd5b3fc296527ee Agency Websites recovered https://status.syngency.com/ Mon, 20 Jul 2026 05:19:08 +0000 https://status.syngency.com/#efbc378e397e79810817747aa019f568d35a85a2442fd6e2bd8bb4cd4b7069ba Agency Platform went down https://status.syngency.com/ Mon, 20 Jul 2026 05:18:25 +0000 https://status.syngency.com/#5cca46cab02d3ff581dcac75fe3c013978ae1a8c8d82d0090dd5b3fc296527ee Agency Websites went down https://status.syngency.com/ Wed, 15 Jul 2026 02:37:14 +0000 https://status.syngency.com/#062cdc793b5e009119b18d779c74eccda88eb4f8af6d29395a29ba0a42567c8b Source & Cast Platform (CD, BCD, Producers) recovered https://status.syngency.com/ Wed, 15 Jul 2026 02:34:59 +0000 https://status.syngency.com/#062cdc793b5e009119b18d779c74eccda88eb4f8af6d29395a29ba0a42567c8b Source & Cast Platform (CD, BCD, Producers) went down https://status.syngency.com/ Mon, 13 Jul 2026 05:33:29 +0000 https://status.syngency.com/#e3eb9c479e740b453f736a1226dc8e46654a08b0106298c2c8dd956e1fc2ea0b Agency Platform recovered https://status.syngency.com/ Mon, 13 Jul 2026 05:30:31 +0000 https://status.syngency.com/#e3eb9c479e740b453f736a1226dc8e46654a08b0106298c2c8dd956e1fc2ea0b Agency Platform went down https://status.syngency.com/ Thu, 18 Jun 2026 17:54:45 +0000 https://status.syngency.com/#6263382b9cfdb91a68efe0da7d46b5c7f52a3df1d54f00544001f642c5f2d4b8 Source & Cast Talent API recovered https://status.syngency.com/ Thu, 18 Jun 2026 17:54:04 +0000 https://status.syngency.com/#2c531bcc81e538518929097ff7062ade06c76c4c662f55ba7d3fa20b78e3efdc Source & Cast Talent (Web) recovered https://status.syngency.com/ Thu, 18 Jun 2026 17:51:51 +0000 https://status.syngency.com/#6263382b9cfdb91a68efe0da7d46b5c7f52a3df1d54f00544001f642c5f2d4b8 Source & Cast Talent API went down https://status.syngency.com/ Thu, 18 Jun 2026 17:51:26 +0000 https://status.syngency.com/#2c531bcc81e538518929097ff7062ade06c76c4c662f55ba7d3fa20b78e3efdc Source & Cast Talent (Web) went down https://status.syngency.com/ Mon, 08 Jun 2026 10:00:04 +0000 https://status.syngency.com/#4eac6eaa91d623bcd9f8a21b92ddde74c8cd5534db5852b02d1985bf989726c3 Source & Cast Talent (Web) recovered https://status.syngency.com/ Mon, 08 Jun 2026 09:48:00 +0000 https://status.syngency.com/#4eac6eaa91d623bcd9f8a21b92ddde74c8cd5534db5852b02d1985bf989726c3 Source & Cast Talent (Web) went down https://status.syngency.com/ Wed, 13 May 2026 02:25:13 +0000 https://status.syngency.com/#7c4763942932756ce77c117bad152fc91955dfb0c4eacd147913d0282245336f Source & Cast Platform (CD, BCD, Producers) recovered https://status.syngency.com/ Wed, 13 May 2026 02:22:28 +0000 https://status.syngency.com/#7c4763942932756ce77c117bad152fc91955dfb0c4eacd147913d0282245336f Source & Cast Platform (CD, BCD, Producers) went down https://status.syngency.com/incident/855754 Tue, 24 Mar 2026 12:18:00 -0000 https://status.syngency.com/incident/855754#93693dcc33073ca3e3cc3347d614b602b004d093d16193b7ccbecdce3110c02d After further investigations by our engineering team, emails to Yahoo, AOL and ATT were being rejected due to stricter content policy restrictions being applied without notice. Click tracking was enabled on our emails, and AWS SES uses its own domain for these links by default. These links did not match with the sender domain, causing stricter policy at Yahoo to reject emails as a result. Click and open tracking have been disabled, and emails are once again being delivered without issue. https://status.syngency.com/incident/855754 Mon, 23 Mar 2026 20:42:00 -0000 https://status.syngency.com/incident/855754#d3991bddebea39ea06504f63a1fb3c200acf664e6b18586f0e5ec366a11a63af Emails to Yahoo, AOL and ATT are currently being bounced back due to a DMARC/DKIM failure. Our engineers are currently investigating. https://status.syngency.com/incident/508678 Fri, 07 Feb 2025 22:10:00 -0000 https://status.syngency.com/incident/508678#d865333f62d01634da60124f2c51eda1d0d83f66b764eb8b88098b2555d2b112 All systems are now running normally. We will continue to monitor inbound traffic and infrastructure performance. https://status.syngency.com/incident/508678 Fri, 07 Feb 2025 04:10:00 -0000 https://status.syngency.com/incident/508678#c14807233c48fc7db13c96e92d4acc2f6a2760cd041a0d177fbb10e1142b7312 Stability of the Agency platform and integrated websites has improved significantly, though some users may still experience intermittent issues. We are continuing to monitor the situation closely. https://status.syngency.com/incident/508678 Thu, 06 Feb 2025 21:12:00 -0000 https://status.syngency.com/incident/508678#f12cf5961106c73295d9e415bd84afa6bdadecfb3d3cc7c44fcd744aa057acce Some users are experiencing degraded performance and intermittent outages on Syngency websites and the Agency platform, due to an ongoing infrastructure issue. There has been no risk to data security or integrity. Our engineering and development teams are fully committed to investigating and resolving the issue as quickly as possible, while also working to improve issue identification and system stability going forward. https://status.syngency.com/incident/178761 Fri, 24 Feb 2023 19:22:00 -0000 https://status.syngency.com/incident/178761#ad47b64bf37a243f6805232f6ed83ad293dddb7df6823a8855964842d249e31b Vimeo's outage has now been resolved and videos are transcoding as normal. https://www.vimeostatus.com https://status.syngency.com/incident/130078 Thu, 27 Oct 2022 03:57:00 -0000 https://status.syngency.com/incident/130078#ab395d4552ae01269420ba8f5854e3c4e046795005db4cb27b2828e5bd195bdb The platform issue has been resolved. https://status.syngency.com/incident/130078 Thu, 27 Oct 2022 03:41:00 -0000 https://status.syngency.com/incident/130078#12733c599c5c1d4338cabe03a8d90c0ca225bd33bac7c31046ed48279f885a91 The Agency platform is currently unavailable for some users. Our engineering team are actively investigating.